Questions, answered.
Everything you need to know before booking your car with Caragy.
Is Caragy a garage?
Caragy coordinates vehicle servicing and repairs through selected automotive service partners. The inspection and repair are performed by the assigned service provider.
Can you collect and return my car?
Pickup and delivery can be arranged depending on your location, vehicle and required service. We will confirm availability before collection.
Will I receive a quotation before the repair?
Yes. After inspection, you receive the diagnosis and quotation for approval before repair work begins.
Can the price change after I approve it?
If additional work is discovered, it will be explained and must be approved by you before it is carried out.
Can you give me a price before inspection?
Standard services may be priced in advance when the vehicle details are known. Mechanical, electrical and body repairs normally require diagnosis or inspection.
Who performs the repair?
Repairs are carried out by an automotive service partner selected for the vehicle and required work. Caragy coordinates the customer journey.
Do repairs include a warranty?
Warranty terms depend on the service and parts supplied. Applicable warranty information will be stated with the quotation or invoice.
Which areas do you serve?
Caragy currently coordinates services across Dubai. Collection and recovery coverage depends on availability and location.
How can I pay?
Available payment methods are confirmed with your quotation or invoice.
